Enterprise-Ready Voice Features

Built for developers. Trusted by enterprises. Designed for India and the world.

Seamless Warm Call Transfers

Enable smooth, context-aware handoffs between agents. Customers never repeat themselves, and continuity is preserved throughout the call.

  • Agent-to-agent warm transfers

  • Context memory carried forward

  • Ideal for enterprise support teams

Call Transfer

Knowledge Base

Connected Knowledge Base

Empower your voice agents with direct access to product manuals, policies, and enterprise knowledge repositories—instantly answering complex queries.

  • Real-time information retrieval

  • Faster resolution, lower AHT

  • Consistent, accurate responses

Smart Calendar Scheduling

Seamlessly integrate with Google, Outlook, or enterprise calendars to auto-schedule appointments, demos, and reminders.

  • Two-way calendar sync

  • Voice-triggered scheduling

  • Auto-reminders + confirmations

Calendar Integration

Batch Calling

Scalable Batch Calling

Run outbound campaigns with thousands of simultaneous calls, intelligently paced for compliance and performance.

  • High-volume parallel calling

  • Retry & pacing automation

  • Real-time dashboards

AI-Powered Call Analysis

Unlock insights from every call using real-time transcription, sentiment detection, and performance analytics.

  • Accurate speech-to-text (STT)

  • Sentiment & keyword analysis

  • Post-call reporting for teams

Call Analysis

Custom Integration

Custom Tool & API Integration

Plug into your CRM, ERP, or proprietary systems without vendor lock-in. Viantrix works with your stack, not against it.

  • REST APIs + Webhooks

  • Pre-built integrations

  • Open architecture, no lock-in

Voice + WhatsApp, Unified

Deliver a seamless omnichannel experience by bridging calls and WhatsApp into one infrastructure.

  • Hybrid engagement flows

  • Secure enterprise messaging

  • Perfect for sales & service

WhatsApp Integration

Multilingual Support

Multilingual, Local & Global

Built for inclusivity—supporting all major Indian languages (Hindi, Tamil, Bengali, Marathi, etc.) and 20+ global languages.

  • Multilingual TTS + STT

  • Regional dialect accuracy

  • Enterprise-ready for diverse markets

Intelligent Voicemail Detection

Save time by detecting voicemail instantly, skipping wasted minutes, and triggering automated follow-ups.

  • Detects voicemail drops

  • Automates retry/follow-up

  • Optimizes agent efficiency

Voicemail Detection

Pre-Integrated Services

Pre-Integrated Services, Ready to Go

Deploy instantly with pre-configured integrations for CRMs, payment gateways, cloud analytics, and more.

  • Faster deployments

  • Enterprise tool ecosystem

  • No extra development overhead

Native Indian Telephony Connectivity

Direct carrier-grade connectivity with Indian telecom providers ensures compliance with TRAI and superior call quality.

  • TRAI-compliant services

  • Optimized for India's networks

  • High reliability + uptime

Indian Telephony

Enterprise Voice AI Without Limits

Start building today with our free developer tier or connect with our enterprise team for a tailored deployment.